Payment

For custom designs, once the client has approved a quotation, a non-refundable deposit of 50% is required to proceed. The remaining 50% is then required to commence with production of your design suite.

If the client however choses to cancel a custom design the 50% deposit made, will serve as a cancellation fee.

Should you wish to add extra stationery to your order during the initial design process this will be made possible, although a 100% payment must be made prior, for the additional work to be carried out.

All quotations are valid for a period of 30 days.

Ownership

All artworks and images are owned by Agapi Designs and we maintain full legal ownership of the artwork included within any printed stationery supplied. Under no circumstances does Agapi Designs give permission for their artworks to be repurposed or reproduced within any print or digital media, resold or otherwise used for personal or commercial gain.

All invitations including custom designs will have the Agapi design logo printed on the back of the invitation or on the envelope. We do don't have an option to remove, change or replace the logo as the design is owned by the company. 

Publish and Promotion of Deisgns

Agapi Designs reserves the right to publish and/or post any of our work to our website and social media platforms for marketing purposes.

For the privacy of our clients we will only post images of your stationery, after the date of your event. We will not publish any personal information acquired, such as addresses or contact details.

Remember if you post a picture of our work on social media, don’t forget to tag us!

Assembly

All invitation suites purchased come unassembled and envelopes included in your order are packed separately. Invitations purchased with belli bands, silk thread or swing tags, will however come assembled and ready to go.

With this in mind, if you would like your invitations to be fully assembled we are happy to do so, although this may incur a fee so please contact us prior, to see if arrangements can be made to suit your requests.

Shipping

Once your order has been packaged and weighed, payment of the invoice is required prior to your parcel being shipped. Upon receiving payment, your order will be shipped using Australia post or a more cost-effective carrier. This ensures that postage fees are kept to a minimum.

International orders are welcome, please email info@agapidesigns.com.au  prior to placing your order to ensure we are able to ship your items to your preferred destination within the time frame required.

Agapi Designs cannot be held responsible for any delays, lost or damaged items once your order has been dispatched. We will ensure your items are appropriately and safely packaged.

Errors

Agapi Designs accepts no responsibility for any typographical errors made, including but not limited to spelling mistakes or incorrect information on any order that has been approved for print.

Your approval to move forward with production via email correspondence acts as a final approval of the designs exactly as they appear within the final digital proof. We strongly recommend that the necessary time be taken to review and carefully read all details, as any changes needing to be made after the final approval, will incur extra charges.

If an error is discovered upon receiving your order please contact us at info@agapidesigns.com.au immediately to discuss what steps can be taken going forward, unfortunately this will be at the cost of the client as outlined above.